(201) 996-9100 Bergen / (201) 533-4407 Hudson
PSEG-NJ Utility Support Program for Residents

PSEG-NJ Utility Support Program for Residents

PSEG-NJ Utility Support Program for Residents

English / Spanish

Pandemic Doubles the Need for Help
COVID-19 has inflicted financial hardship on many of PSE&G’s customers and left them struggling to pay bills. Today, twice as many customers are seriously behind on their bills than before the pandemic.

PSE&G understands their customers rely on them for the energy to heat and cool their homes and power their lives and businesses. PSE&G is here to support our communities as we all move forward and recover from the pandemic. Visit: www.pseg.com/HelpNow

New Jersey’s grace period on utility disconnections ended on December 31, 2021. Customers at risk of utility service disconnection should enroll in a Deferred Payment Arrangement (DPA) and apply for payment assistance to avoid an interruption of their utility service.

PSE&G Offers Support and Flexibility
“PSE&G’s commitment to supporting their customers, our residents, through this pandemic truly embodies their commitment to ‘public service’ and shows how much compassion and empathy they have for those who have had to make hard choices about which bills to pay,” said XXXXXXX. “We will continue to partner with PSE&G to ensure our residents receive the much needed support as we all recover from this pandemic.”

Recognizing the financial difficulties the pandemic has caused, PSE&G is offering more flexible payment options, including Deferred Payment Arrangements (DPAs) with as little as $0 down. A DPA allows eligible customers to pay their regular, monthly bills plus an amount towards past due balances over an agreed-upon period.

Enroll in a PSE&G Deferred Payment Arrangement (DPA): Visit pseg.com/myaccount; or call 800-357-2262. When asked, “What would you like help with today?” say, “Payment arrangement.”

Apply for State energy assistance: Visit nj211.org (https://www.nj211.org/utility-assistance-programs) or dial 2-1-1.

Need help, not sure where to start or want to share information with others? Visit: pseg.com/HelpNow, or call PSE&G Customer Care: 800-357-2262.

Find an affiliate agency that helps people apply for utility relief programs in your county: Visit pseg.com/HelpNow for PSE&G Customer Service Centers with customer advocates from affiliate agencies. Or visit nj211.org (https://www.nj211.org/utility-assistance-programs) or dial 2-1-1.

PSE&G never wants to shut off any customer’s utility service because of the inability to pay. They want to partner with municipalities and customers to keep them connected and get them back on track, together.

Customer Advocates Available
PSE&G is collaborating with multiple county officials and social service agencies throughout the state to bring community advocates into their customer service centers to personally help customers access resources to help pay their utility bills. Don’t wait – stop by as soon as possible to fill out an application so they can help you get back on track. Find your local customer service center here: www.pseg.com/HelpNow

NEW Past-Due Balance Forgiveness & Expanded Payment Assistance
The New Jersey Board of Public Utilities has expanded the income eligibility requirements for the Universal Service Fund (USF) and Low Income Home Energy Assistance Program (LIHEAP), State programs that help make energy bills more affordable. For example, for a family of four, the new income limit is $105,000 – more than double the previous limit.

In addition, the Fresh Start Program has been expanded, providing forgiveness of past-due balances as long as customers pay their monthly energy bills in full for a year.

See details below – or visit: www.pseg.com/HelpNow.

Utility Payment Assistance Programs NJ 2-1-1 Utility Assistance (https://www.nj211.org/utility-assistance-programs) or 2-1-1; 800-510-3102

Low-Income Programs* Low Income Home Energy Assistance Program (LIHEAP) (https://www.nj.gov/dca/divisions/dhcr/offices/energy.html) or 800-510-3102

  • · PSE&G heating customers typically receive an average of $300 toward their PSE&G bills.
  • · LIHEAP accepts applications from October 1 through June 30.
  • · Monthly gross income must be less than $4,367, for a family of 4

Universal Service Fund (USF) (https://www.nj.gov/dca/divisions/dhcr/offices/energy.html) or 800-510-3102

  • · PSE&G customers can receive $5 – $150 per month toward their PSE&G bills.
  • · When you apply for LIHEAP, you are also applying for USF.
  • · USF accepts applications year-round.
  • · Monthly gross income must be less than $4,039, for a family of 4

Moderate Income Programs* Payment Assistance Gas and Electric (PAGE) (https://njpoweron.org/page/page-application1/_) or 855-465-8783

  • · Low- and moderate-income customers may get financial assistance towards their past-due bills or if they have been disconnected for non-payment.
  • · Customers must have a past due electric or gas utility bill. · Annual household income eligibility ranges from $64,000 to $174,000 – depending on household size.
    • – To qualify for PAGE, you must: Have a balance on your utility bill of at least $100 and be past due.
    • – Meet income eligibility and program guidelines. Income eligibility is zero income to maximum levels shown.
    • – PAGE applications are available all year.
  • · Customers are eligible for PAGE after applying and completing their LIHEAP/USF application, if they are low-income households.

 

NJ SHARES (NJS) (https://njsharesgreen.org/) or 866-NJSHARES (657-4273)

  • · PSE&G customers can receive up to $700 for electric service; customers can receive up to $700 for gas service, depending on the balance owed on their PSE&G bills.
  • · Monthly gross income must be less than $8,833, for a family of 4 (must be higher than LIHEAP or USF limits).
  • · NJS accepts applications year-round.

Senior/Disabled Adult Programs* New Jersey Lifeline (http://www.state.nj.us/humanservices/doas/home/lifelinedetail.html) or 800-792-9745

  • · Seniors who are at least 65 years old and disabled adults who are at least 18 years old and receiving Social Security Disability Title II can apply to receive a $225 yearly credit. To qualify, the customer’s annual gross income (not the household income) must be less than $28,769 if single or less than $35,270 if married.
  • · NJ Lifeline accepts applications year-round.

*These programs are available to qualifying customers and PSE&G does not administer these programs

For more information, visit www.pseg.com/HelpNow 

Wacht these videos: 

PSA – PSE&G Back on Track, Together – Residential Payment Assistance

PSEG – PSE&G is helping you get back on track, together | Facebook 

PSE&G Utility Payment Assistance Program Overview – YouTube  

 (Spanish) – Asistencia de Pago con sus Facturas de PSE&G – YouTube  

 

 

Can’t pay your energy bill?
What you need to know

Help is available for everyone

Universal Service Fund (USF) * 1-800-510-3102
(Monday – Sunday, 9 am – 9 pm)
USF helps make energy bills more affordable for customers. If you’re eligible, USF can lower the amount you have to pay for your gas and electric bills. USFapplications accepted all year.

Low Income Home Energy Assistance Program (LIHEAP)
* 1-800-510-3102 (Monday – Sunday, 9 am – 9 pm)
LIHEAP helps income eligible households pay their winter heating bills. You may qualify even if your heat is included in the rent. You must meet the income limits and should reapply each year, from October 1 to June 30.

USF and LIHEAP Program income limits are on this page.

NJ Lifeline Program * 1-800-792-9745
A $225 yearly credit on your electric or gas bill for customers 65 years old or disabled adults over the age of 18 who receive a Social Security Disability benefit. Customer income must not exceed $38,769 if single or $45,270 if married.

NJ Lifeline applications accepted all year.

If you currently receive USF and/or LIHEAP you are not eligible for NJ SHARES.

Payment Assistance Gas and Electric (PAGE) * 1-855-465-8783
PAGE may provide to Low and Moderate income customers with financial assistance towards their past due bill or if service has been disconnected for nonpayment. Customers must have a past due of $100 or greater on the electric and/or gas bill.

NJ SHARES * 1-866-NJSHARES (657-4273)
NJ SHARES provides energy assistance to moderate and fixed-income households experiencing a financial crisis. Customer can receive a grant of up to $1,400 (depending on the balance owed).

PAGE and NJ SHARES accept applications all year. To apply online visit njpoweron.org for PAGE and njshares.org for NJ SHARES.

To download an application for these programs visit pseg.com/help.

USF & LIHEAP Income Limits

Houshold Size.
Monthly Gross Income (*1).

USF
1 person $ 4,293
2 people $ 5,807
3 people $ 7,320
4 people $ 8,833
5 people $ 10,347

LIHEAP
1 person $ 3,348
2 people $ 4,379
3 people $ 5,409
4 people $ 6,439
5 people $ 7,470

(*1) Gross income is income before taxes.

Note: For household sizes greater than 5, visit pseg.com/help

If you continue to have problems paying your PSE&G bills call or visit:

Credit and Collection: 1-800-357-2262
General Questions: 1-800-436-PSEG (7734)
pseg.com/help

LIHEAP/USF Agencies

BERGEN COUNTY
Greater Bergen County Community Action Inc.*
316 State St., Hackensack, NJ 07601
(201) 488-5100, ext. 2, Fax (201) 342-7452
liheap@greaterbergen.com
Mon. – Fri. 8:30 am – 4 pm
Mail applications: GBCA LIHEAP
535 Midland Ave. Garfield, NJ 07026

HUDSON COUNTY
Bayonne Economic Opportunity Foundation (BEOF)
555 Kennedy Boulevard, Bayonne, NJ 07002
P.O. Box 1032, Bayonne, NJ 07002
(201) 437-7222, Fax (201) 437-7220
information@beof.org
Mon. – Thurs. 8:30 am – 4 pm;
Fri. 8:30 am – 3:30 pm

¿No puede pagar sus cuentas de energía?
Lo que usted debe saber

Hay ayuda disponible para todos

Fondo de Servicio Universal (USF) * 1-800-510-3102
(Abierto de lunes a domingo de 9 am a 9 pm)
USF hace que las facturas de energía sean más económicas para cliente. USF puede ayudarle a bajar la cantidad que paga por sus facturas de electricidad y gas si califica. USF acepta solicitudes durante todo el año.

Programa de Asistencia de Energía en los Hogares de Bajos Ingresos (LIHEAP) * 1-800-510-3102 (Abierto de lunes a
domingo de 9 am a 9 pm)
LIHEAP puede ayudar a pagar la calefacción en el invierno si cumple con los límites de ingresos del hogar. También puede ser elegible si su calefacción esta incluida en la renta que paga cada mes. Tiene que cumplir con las pautas de ingresos y solicitar entre el 1ro de octubre y el 30 de junio.

Los límites de ingresos de los programas de USF y LIHEAP están en esta
página.

Programa de Crédito NJ Lifeline *1-800-792-9745
Un beneficio anual de $225 es disponible para envejecíentes que tengan 65 años o adultos incapacitados de 18 años que reciban beneficios de Seguro Social por Incapacidad. NJ Lifeline puede ayudar a pagar las facturas de electricidad y de gas si los ingreso para una persona soltera no son mas de $38,769 y una casada no son mas de $45,270.

Solicitudes para NJ Lifeline disponibles todo el año.

Usted no califica al programa de NJ SHARES si está recibiendo USF y/o LIHEAP.

Programa de Ayuda con su Factura de Gas y Electricidad (PAGE)
* 1-855-465-8783
PAGE puede proporcionar a los clientes de ingresos bajos y moderados con asistencia para su factura vencida o si el servicio se ha desconectado por falta de pago. Los clientes deben tener una factura de servicios de electricidad o gas vencida de $100 o mas.

 NJ SHARES  1-866-NJSHARES (657-4273)
El Programa de NJ SHARES provee asistencia de energía para hogares de ingreso fijo o modico que este pasando por una crisis financiera. Clientes pueden recibir un beneficio de hasta $1,400 dependiendo del saldo en su cuenta de PSE&G.

PAGE y NJ SHARES están disponible todo el año. Para solicitar en línea visite njpoweron.org para PAGE y njshares.org para NJ SHARES.

Visite pseg.com/ayuda para revisar la tabla con los límites de ingresos para los programas de PAGE o NJ SHARES.

* Visite el sitio del Web: pseg.com/ayuda para descargar una solicitud.

Normas de Ingreso para USF

Tamaño de familia.
Límites mensuales de ingreso bruto (*2).

USF
1 persona $ 4,293
2 personas $ 5,807
3 personas $ 7,320
4 personas $ 8,833
5 personas $ 10,347

LIHEAP
1 persona $ 3,348
2 personas $ 4,379
3 personas $ 5,409
4 personas $ 6,439
5 personas $ 7,470

(*2) Ingreso bruto es ingreso antes de las deducciones de impuestos.

Por favor apunte: Para familias mayor de 5, visite a pseg.com/ayuda

Si continua teniendo problema pagando su factura de PSE&G llame o visite:

Credit and Collection: 1-800-357-2262
General Questions: 1-800-436-PSEG (7734)
pseg.com/ayuda

LIHEAP/USF Agencias

BERGEN COUNTY
Greater Bergen County Community Action Inc.*
316 State St., Hackensack, NJ 07601
(201) 488-5100, ext. 2, Fax (201) 342-7452
liheap@greaterbergen.com
Mon. – Fri. 8:30 am – 4 pm
Mail applications: GBCA LIHEAP
535 Midland Ave. Garfield, NJ 07026

HUDSON COUNTY
Bayonne Economic Opportunity Foundation (BEOF)
555 Kennedy Boulevard, Bayonne, NJ 07002
P.O. Box 1032, Bayonne, NJ 07002
(201) 437-7222, Fax (201) 437-7220
information@beof.org
Mon. – Thurs. 8:30 am – 4 pm;
Fri. 8:30 am – 3:30 pm


BERGEN COUNTY

Greater Bergen County Community Action Inc.*
316 State St., Hackensack, NJ 07601
(201) 488-5100, ext. 2, Fax (201) 342-7452
liheap@greaterbergen.com
Mon. – Fri. 8:30 am – 4 pm
Mail applications: GBCA LIHEAP
535 Midland Ave. Garfield, NJ 07026


HUDSON COUNTY

Bayonne Economic Opportunity Foundation (BEOF)
555 Kennedy Boulevard, Bayonne, NJ 07002
P.O. Box 1032, Bayonne, NJ 07002
(201) 437-7222, Fax (201) 437-7220
information@beof.org
Mon. – Thurs. 8:30 am – 4 pm;
Fri. 8:30 am – 3:30 pm

Programs to help pay your PSE&G bill

For more information about these programs visit pseg.com/help

LOW TO MODERATE INCOME PROGRAMS

Universal Service Fund (USF)  1-800-510-3102

  • PSE&G customers can receive from $5 to $180 per month toward their PSE&G bill.
  • If you apply for LIHEAP you are also applying for USF.
  • USF accepts applications year round

USF Fresh Start Program is available to any customer with a past due of $60 or greater.

USF GROSS INCOME LIMITS
Household Size
Monthly Gross* Income
1 person $4,293
2 people $5,807
3 people $7,320
4 people $8,833

Low Income Home Energy Assistance Program (LIHEAP)  1-800-510-3102

  •  PSE&G heating customers typically receive an average of $300 toward their PSE&G bill.
  • Customers with a household income at or below income limits can apply.
  • You may also be eligible for USF. LIHEAP accepts applications from October 1 to June 30

To apply online for LIHEAP and USF or for more information, visit energyassistance.nj.org

LIHEAP GROSS INCOME LIMITS
Household Size*
Monthly Gross* Income
1 person $3,348
2 people $4,379
3 people $5,409
4 people $6,439

MODERATE INCOME PROGRAMS

Payment Assistance Gas and Electric (PAGE)  1-732-389-2204  njpoweron.org

* Low and Moderate income customers may get financial assistance towards their past due bill or disconnected for non-payment. Customers must have a past due electric or gas utility bill.

To quality for PAGE, you must:

  • Have a balance on your utility bill of at least $100 and be past due.
  • Meet income eligibility listed in the chart and program guidelines.  income eligibility is zero income to maximum levels shown.
  • To apply for PAGE, call 1-732-389-2204 to locate the agency in your county or apply online at njpoweron.org.
  • PAGE applications are available all year.

 

  • Customers who are eligible for LIHEAP and (USF) Programs must first apply for those programs and then if they meet the PAGE requirements can then apply for PAGE.

PAGE GROSS INCOME LIMITS
Household Size
Max. Annual Income
1 person $66,968
2 people $87,575
3 people $108,190
4 people $128,786

NJ SHARES (NJS)  1-866-NJSHARES  (657-4273)  njshares.org

  • PSE&G customers can receive up to $700 for electric; customers can receive up to $700 for gas, depending on the balance owed on their PSE&G bill.
  • Customers with a household income higher than LIHEAP or USF income limits, and lower than the income limits listed, may apply.
  • NJS accepts applications year round.
  • To find the agency where to apply, call 1-866-657-4273 or apply online at njshares.org.

NJS GROSS INCOME LIMITS
Household Size
Monthly Gross* Income
1 person $4,293
2 people $5,807
3 people $7,320
4 people $8,833

SENIORS / DISABLED ADULTS

NJ Lifeline  1-800-792-9745  aging.nj.gov

  • Seniors who are at least 65 years old, and disabled adults who are at least 18 years old and receiving Social Security Disability
    Title || can apply to receive $225 yearly credit. Customer’s annual gross income (not the household income) must be less
    than $38,769 if single or less than $45,270 if married.
  • NJ Lifeline accepts applications year round
  • You may obtain applications for all programs, except NJ SHARES, at a PSE&G customer service center.
  • For household sizes greater than four, visit pseg.com/help.
    * Gross income is income before taxes.

Programas para ayudarle pagar su factura de PSE&G

Visite a pseg.com/ayuda para más información sobre estos programas

 

DE BAJO INGRESO

Fondo de Servicio Universal (USF)  1-800-510-3102

  • Clientes de PSE&G pueden recibir entre $5 a $180 por mes a favor de su factura.
  • Si solicita por LIHEAP también está solicitando por USF.
  • USF acepta solicitudes durante todo el año.

El programa de USF Fresh Start está disponibles para cualquier cliente con un atraso de $60 o mas.

USF LIMITES DE INGRESO BRUTO
Tamaño de familia
Ingreso Bruto
1 persona $4,293
2 personas $5,807
3 personas $7,320
4 personas $8,833

Programa de Asistencia de Energía para Familias de Bajos Ingresos (LIHEAP)

  • 1-800-510-3102
  • Los clientes de PSE&G normalmente reciben un promedio de $300 a favor de su factura.
  • Clientes con un ingreso familiar igual o menos de los límites de ingresos pueden solicitar. Usted también puede ser elegible para la USF.
  • Solicitudes para LIHEAP son aceptadas entre el 1 de octubre hasta el 30 de junio.

Visite energyassistance.nj.gov para más información de los programas de LIHEAP y USF o para solicitar en linea.

LIHEAP LIMITES DE INGRESO BRUTO
Tamaño de familia
Ingreso Bruto* Mensual
1 persona $3,348
2 personas $4,379
3 personas $5,409
4 personas $6,439

 

DE INGRESO MÓDICO

Subvención de Ayuda con Pagos de Gas y Electricidad (PAGE)  1-855-465-8783  njpoweron.org

  • Los clientes de ingresos bajos y moderados pueden obtener asistencia para su factura vencida o desconectada por falta de pago.
    Los clientes deben tener una factura de electricidad o gas vencida.
  •  Para calificar para PAGE, debe:
    • Tener un saldo en su factura de servicios públicos de al menos $100 y estar vencido.
    • Cumplir con los requisitos de ingresos enumerados en la tabla y las pautas del programa. La elegibilidad por ingresos es de cero ingresos hasta los niveles máximos que se muestran.
    • Para solicitar PAGE, llame al 1-732-389-2204 para ubicar la agencia en su condado o solicite en línea en njpoweron.org.
    • Las aplicaciones PAGE están disponibles todo el año.
  • Los clientes que son elegibles para los programas LIHEAP y (USF) deben solicitar primero esos programas y luego, si cumplen con los requisitos de PAGE, pueden solicitar PAGE.

PAGE LIMITES DE INGRESO BRUTO
Tamaño de familia
Ingreso Anual Máximo por Cliente
1 persona $66,968
2 personas $87,575
3 personas $108,190
4 personas $128,786

NJ SHARES (NJS)  1-866-NJSHARES (657-4273) njshares.org

  • Clientes de PSE&G pueden recibir hasta $700 para electricidad; los clientes pueden recibir hasta $700 para gas, dependiendo del saldo que deben en su factura de PSE&G.
  • Clientes con un ingreso familiar más de los límites de ingresos de LIHEAP o USF, y menos de los límites de ingresos alistados.
  • NJS acepta solicitudes durante todo el año.
  • Para localizar la agencia dónde aplicar, llame a 1-866-657-4273 o solicitar en línea en njshares.org

NJS LIMITES DE INGRESO BRUTO
Tamaño de familia
Ingreso Bruto* Mensual
1 persona $4,293
2 personas $5,807
3 personas $7,320
4 personas $8,833

 

ENVEJECIENTES/ ADULTOS DISCAPACITADOS

NJ Lifeline  1-800-792-9745  aging.nj.gov

  • Las personas mayores que tienen por lo menos 65 años de edad, y adultos con una discapacidad que tengan al menos 18 años
    de edad y que reciben un beneficio Seguro Social Titulo || por Discapacidad pueden solicitar para recibir un crédito anual de $225.
    El ingreso bruto anual del cliente (no el ingreso de otros en el hogar) debe ser menos de $38,769 si es soltero(a) o menos de
    $45,270 si es casado(a).
  • NJ Lifeline acepta solicitudes durante todo el año.
  • Usted puede obtener solicitudes para todos los programas, con la excepción de NJ SHARES, en uno de los centros de servicio al cliente de PSE&G.
  • Para familia de cuatr o más, visite pseg.com/ayuda.
    * El ingreso bruto es el ingreso antes de impuestos.

**Estos programas son disponibles para clientes que califiquen. PSE&G no administra estos programas

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Annual Report 2021

Annual Report 2021

ANNUAL REPORT

October 1, 2020 – September 30, 2021

Empowering People with Disabilities to Achieve Independent Living through Outreach, Advocacy and Education.

Heightened Independence & Progress
2020-2021 Annual Report

November 2021

Greetings,

It’s hard to believe that another year has passed and we’re still living with some of the restrictions imposed by COVID-19. Our conversations are dominated with talk of vaccines, variants, surges, mandates and supply chains while we grapple with new concepts like Zoom meetings and remote access. We’re adapting to what we’re calling the “new normal” – getting used to plexiglass screens, hand sanitizers in all sizes and a healthy supply of masks at the ready.

As you will see in the pages of our second Annual Report living under CDC guidelines, hip was able to continue our contingency plans and the staff was flexible in creating ways to best serve our consumers without missing a day.

With the extension of The CARES Act we were able to maintain our programs and offer equipment to enable people to remain in their homes comfortably. We were also able to provide limited rental and utility assistance, expand people’s access to communications and provide much-needed food assistance to a wide variety of consumers. Perhaps the most important service that we provided was to connect with people who were otherwise isolated through our frequent consumer wellness calls.

I have been impressed by the team spirit shown by the staff and their willingness to find creative solutions to assist people with disabilities to remain independent. I also want to express my appreciation to the members of the Board of Trustees – your commitment to the hip mission has made my role as President a worthwhile experience.

Sincerely,

Brian Fitzgibbons
MPA, CRC – President/CEO

We are pleased to present the accomplishments of our Centers for Independent Living

Board of Trustees 

Karen Canellos
Lottie Esteban
Betty A. Fetzer, Vice Chair
Richard M. Hodgman, Treasurer
Roy Lippin
Anna P. Navatta, Board Chair
Hyacinthe Nkurunziza
Anne Marie Prendergast
Joseph Tomasko, Secretary*
Mary Turner
Ex officio: Brian Fitzgibbons, President/CEO

Hudson County Advisory Board.

Ivis Alvarez-Trejo, Chair
Janet Jones
Victor Muniz
Carmen Reyes
Michael Smith
Marianne Valls

*Deceased

We are pleased to present the accomplishments of our Centers for Independent Living during FY 2021. Many of the initiatives have been administered by both the Bergen and Hudson CILs, while others are specific to one individual site. It has been our privilege to meet the independent living needs of the disability community for over four decades.

“I can always rely on the hip staff to help me and my family when we are going through a hard time, they always find a way and go the extra mile.” – Hudson Consumer

“The yoga classes have really made a difference in my life and relieved so much stress and anxiety. I look forward to each week and get so excited for these classes. Thank you from the bottom of my heart.” – Bergen Consumer

“Everyone at hip was extremely helpful. Everything was explained well, and I understood what I needed to do. Very professional and great service. Thank you!”- Bergen Consumer

“I never thought I could cook like this, thank you for giving me the courage to try something new!”- Hudson Consumer

“Thank you for all the activities we did! And for delivering all the groceries. You have made me feel alive again!” – Hudson Consumer

“The hip staff has been informative and helpful. Thank you for always helping me apply for programs and being patient. Also, thank you to Trish and the church who are so kind and wonderful.” – Hudson Consumer

“Trisha, you are truly an angel sent from heaven. To know people like you really care is a godsend. You are so appreciated. Without you this past year I would be so down and out.”- Hudson Consumer

“Shoshana helped me tremendously. I couldn’t have taken care of this without her.”- Bergen Consumer

“Thank you for setting up the murder mystery Zoom party! It let me leave reality for 2 hours and play the character of a millionaire!”- Hudson Consumer

“I was so thrilled when I opened up the box and saw that hip had sent me a yoga mat for the yoga program! Thanks a million!”- Bergen Consumer

“Victoria was such a help – I guess I wanted it to go on forever. I grew to believe she was my friend and would help until I received the last of rental assistance. She was calm and always there for me. As I said, I wish it could have gone on even longer. Victoria is such a wonderful person and helped me enormously.” – Bergen Consumer

“My life will certainly be enhanced by receiving Medicaid. I appreciate all the assistance hip gave me.” – Bergen Consumer

“My friends at hip are missed and oh how I treasure you all. Thank you so much for inquiring as to my health and heart. I miss not having meetings, a gathering of friends all sharing with each other their problems as well as successes. The hip staff is always going above and beyond making sure we are safe. Thank you for that.”- Bergen Consumer

“hip’s care managers advocated on my behalf, and I won my appeal for MLTSS! Thank you!”- Bergen Consumer

“hip was very helpful in submitting applications and finding answers. Their way of navigating the process made me feel very safe.”- Bergen Consumer

“My wife and I are so thankful for everything you are doing for us. You have been a tremendous help. We could not have survived this year without all of you. God Bless You!”- Bergen Consumer

“Thank you for all the support and patience you all provide. hip staff has made me feel like family especially during these tough times. I can always count on them to make life easier and less stressful”- Hudson Consumer

“I am so very grateful for hip’s services. Everything was handled very professionally and you got the problem solved. Thank you.”- Bergen Consumer

“Nicole was an excellent care manager. She was always available and as helpful as she could be. She handled everything professionally and with heart.”- Bergen Consumer

“I enjoy doing Zoom meetings with hip. I find it rewarding to see everyone have fun, especially during these challenging times. It keeps my mind busy. Thank you, hip”- Hudson Consumer

“I finally feel like a whole person again. Thank you so much for caring and always reaching out.” Bergen Consumer

 

  

hip Highlights… 

  

  • The Bergen and Hudson CILs provided information and services to 938 consumers, family members, friends and professionals. Although the vast majority resided in Bergen and Hudson Counties, individuals from all areas of New Jersey benefited as well.

  

  • The COVID-19 Community Response Program continued with funding from the Coronavirus Aid, Relief, and Economic Security (CARES) Act of 2020. The program addressed food insecurities, provided Personal Protective Equipment (PPE) and emergency rental and utilities assistance, and purchased medical and non-medical devices and technology to assist consumers to access or reconnect with services and supports they needed to remain safely in their communities during the COVID-19 pandemic. These funds provided rental and utilities assistance to several families who had lost income due to COVID-19 job closings. Once the counties took over with rental assistance, hip assisted as a referral source. hip partnered with many service providers to identify consumers who needed iPads, Chromebooks, laptops and other technology devices which were then purchased. This enabled these consumers to participate in virtual classes and Zoom activities and remain connected to the community. Multiple hours of supplemental personal care attendant services were provided for Hudson County. Over $9,000 in ShopRite gift cards were given to consumers who were experiencing food insecurity. Consumers also received masks and gloves as well as hand sanitizer and cleaning supplies.

  

  • Over 150 consumers received assistance from hip to get their COVID-19 vaccine. hip staff arranged transportation to and from vaccine appointments, booked appointments with pharmacies and vaccine sites, and followed up to check on health post-vaccine.

  

  • The Bergen and Hudson CILs partnered with the NJ Division of Developmental Disabilities to provide Support Coordination services. Support Coordinators worked with 128 consumers to assist them in accessing communitybased supports and services to enhance their independent living. Efforts were directed in such areas as identifying appropriate programs and providers, facilitating socialization skills and building life experiences with the ultimate goal of securing employment.

  

  • Rehabilitation Technology funding enabled 122 individuals to receive disability-related equipment. Home modifications that increased safety and access in home environments were funded for 17 individuals.

  • The Adjustment to Vision Loss Project Peer Support Groups gained many new members once again this year. In-person groups have not yet met monthly in Fort Lee, North Arlington, Washington Township, Jersey City and Secaucus and are still meeting remotely via Zoom or conference line several times each month. hip has continued to host two telephone support groups with participants from all regions of the state and has expanded to a biweekly basis. One group is for young adults under 30 and the other is for individuals over the age of 30.

  

  • AVL has been able to provide a weekly yoga and meditation session with a volunteer, Thien, a trained yoga instructor. Every Thursday about 11 consumers have been getting together for over a year now to participate in these yoga classes via Zoom. AVL has also been able to provide interactive recreation activities via Zoom. All consumers who participated either had their items for each activity dropped off or delivered to their homes. Some of the activities included cooking lessons, a chocolate dipping and decorating party, gardening, and sing-along and murder mystery parties. AVL additionally had the opportunity to provide many Hudson and Bergen consumers with donations of brand-new clothing and accessories throughout the year, which came from the town of Secaucus and its mayor.

  

  • Care Management programs in both CILs provided assessments and linkages to financial benefits and community-based services such as Food Stamps, PAAD, Lifeline, USF/LIHEAP, Meals on Wheels, Medicaid and many other resources which enabled 144 individuals to live independently in the community.

  

  • hip also provided case management services through the statewide Traumatic Brain Injury Fund. This Fund, which receives its revenue from a $.50 surcharge on motor vehicle registrations, purchased services and supports to enable individuals who have been impacted by a traumatic brain injury to live independently in the community. Our hip TBI consumers were able to receive cognitive rehabilitative therapy, legal services, in-home assistance with household organization and financial management, medical transport, vision therapy and special lenses through the TBI Care Management program.

  

  • The Youth Transition Case Management Program in Hudson County provided individuals ages 16 through 24 both short-term and long-term services in order to remain in the community, increase their independence and successfully access adult services. This year 46 individuals and their families received services. The program provided information, resources, advocacy and support to enable young adults with disabilities to optimize control over their lives and increase their knowledge and skills.

  

  • The Hispanic Outreach Project provided all independent living skills to the Spanish-speaking community through the efforts of bilingual staff. Linking consumers to financial benefits such as medical/prescription coverage and providing assistance in preparing for re-certification for housing and/or Food Stamps were frequently requested services.

  

  • After eligibility interviews were suspended from midMarch 2020 until August 2021, hip resumed Access Link interviews via phone during this fiscal year. This NJ Transit program was established to provide public transportation to people with disabilities who are unable to use the fixed route bus services.

  

  • Braille by Multimedia Transcription Service continued to convert elementary, high school and college-level textbooks and exams into braille format, giving countless students across the country the ability to be on the same “page” as their sighted peers. This year continued to be a new experience, but with most schools back in person, Braille by MTS worked hard from both home and the office to provide the braille books requested by schools. Everyone at MTS is excited to once again be working on community projects such as theater programs and museum signs now that places are opening back up to visitors.

  

  • The Eileen Goff Legacy Fund, funded exclusively through private donations, provides financial assistance to individuals and families with compelling needs when one-time support can make a difference in their lives and no other funding is available. This year, the Eileen Goff Legacy Fund provided funding for assistance towards food, assistance with the payment of household expenses, the purchase of a stairlift and accessible transportation.

  

  • Our New Journey, also funded privately, offered assistance and encouragement to families faced with the onset of illness or disability by providing caregiver peer-to-peer support, individual guidance directed toward the understanding of personal needs and limited financial support for direct care assistance.

  

  • During this year, the hip website was improved and added new functionalities that make it more professional, aesthetically pleasing, and user friendly. Now visitors can read it in different languages and hear the text thanks to the “text to speech” function, among other new upgrades. The website has been able to communicate a lot of essential and helpful information clearly and effectively for consumers in a timely manner. The website designer is continuing to implement website accessibility best practices to further improve usability for all people regardless of their disability. The main benefits are allowing manual font size adjustment and color contrast, keyboard-only navigation, alt text or descriptions for nontext content, and more. 

  

  • The COVID-19 pandemic put a pause on the partnership that hip had formed with the bergenPAC in Englewood. Through their Arts Access Program, hip members had received numerous tickets to wonderful performances over the years. We are happy to announce that as of October 2021 the bergenPAC is welcoming audiences again and we are excited to re-start this program. 

  

  • Thanksgiving Dinner was purchased for 58 individuals who otherwise would not have had any celebration since the COVID-19 pandemic cancelled community Thanksgiving gatherings. Funding for the meals was provided by the Eileen Goff Legacy Fund.

  

  • The 2020 holiday season was brightened for many consumers due to hip’s affiliation with the generous parishioners of St. Peter the Apostle Church in River Edge. These wonderful people enabled hip to distribute hundreds of gifts and thousands of dollars in gift cards to individuals and families who otherwise would not have had a holiday celebration.

  

  • A grant program funded by the Polio Network of New Jersey continued to be available to assist individuals throughout the state who have been affected by post-polio syndrome. Financial assistance can be provided for home modifications that enhance accessibility as well as the purchase of mobility aids.

  

  • A technology consultant provided one-on-one instruction to a number of consumers on how to use their iPhones, iPads, tablets, and other technology to stay connected during the COVID-19 pandemic.

  

  • Community Outreach – In a typical year all staff are called upon to represent the CIL in both counties at fairs, events and exhibits concerning senior services, care management and student transition. Since most in-person events were suspended, the staff participated in remote access meetings where appropriate. The President/CEO sits on The Bergen County Workforce Development Board (Executive and Abilities Committees), The Bergen County Human Services Advisory Council (Adult Services Committee), The Bergen County Division of Disabilities Advisory Committee, The Bergen County Elder Abuse Community Coordinated Response Team, and the Hackensack Area Chamber of Commerce. The Executive Director of Hudson hip sits on the Hudson County Human Services Advisory Council, the Project Search Committee and the Hudson County Office of Disability Services Advisory Committee.

  

  • To address the social isolation consumers were experiencing as they spent so much time at home due to the COVID-19 pandemic, hip launched a virtual recreation program called hip Humpday Home Happenings. Meeting via Zoom on a weekly basis, participants of all ages renewed old friendships and made new ones as they played games and completed arts and crafts projects. Activities included sing-a-longs, Bingo (with the lucky winners receiving a $10 gift card to the store of their choice), learning magic tricks and an indoor scavenger hunt. Each quarter participants were mailed an Activity Box containing all of the supplies needed for the weekly activities which included coloring Mandela designs, painting suncatchers and light-up wooden vases, decorating cookies and making a decoupage bird. The activity box also included a sombrero which participants donned for a virtual Cinco de Mayo party, where they made chicken tacos and garnished them with salsa, queso, and guacamole from Fiesta Kits that were no-contact delivered to their homes.

  

  • FEMA has long advised that we keep a “go bag” in the case of an emergency that would cause us to evacuate. The bag would include essential items that would allow you to have a supply of medication, water, a flashlight and some items to keep you warm. One of the realities of the pandemic was the “stay put” orders that recommended that we remain at home to avoid risking infection. Based on that order we thought about what people would need to remain comfortable and safe at home, so we created our Essential Bags. Using CARES ACT funds, we purchased nylon drawstring bags and filled them with a packet of 48 blank notecards, a pen, a book of 20 forever stamps, a pack of light bulbs, toothpaste and toothbrush, liquid soap, sanitizer and tissues. The contents of the bags were not only useful, but they helped to avid extra trips to the store. The bags also included valuable information about the importance of the vaccine programs and guidance on how to make arrangements to get them. In collaboration with our colleagues at Meals on Wheels-North Jersey, and Jewish Family Services we were able to distribute 160 bags to people who receive the meals. We also distributed them through The Bergen County Volunteers CHEER program and to the Residence at St. Peter’s in River Edge.

  

  • As some of the COVID-19 restrictions were relaxed, consumers and staff members were encouraged to visit spots in the community and take a picture. The goal was to select enough scenic photos to be presented in a 2021 calendar. The project was met with great enthusiasm and the calendar was a big success.

  

  • Despite the pandemic putting a hold on many activities, fundraising still was a focus this past year. The Hunkerdown Hoedown, held in March, was a wonderful alternative to hip’s annual Dinner Dance Gala. The stay-at-home event was enjoyed by all, as well as being a fundraising success. The annual Calendar Raffle was held in July, August and September and was hip’s most successful ever. Winners were pulled each week in the Bergen office and celebrated on the website and Facebook page. The raffle was an excellent way to close out the fiscal year.

  

 

  

  

  

  

 

 

hip STAFF

Brian Fitzgibbons MPA, CRC – President/CEO

Trish Carney – Vice President/CFO

BERGEN CENTRAL OFFICE

Joanna Benthall – AVL Peer Support Group Coordinator

Nicole Clark – Care Manager

Tamara Clark-Gill – Care Manager

Trisha Ebel – Vision Loss Specialist

Barbara Farrell – AVL Assistant

Linda Horvath – Office Assistant

Jayne Jacobs – MTS Project Coordinator

John Lampert-Hopkins – Multimedia Transcription Service

Pedro Martin – Webmaster

Victoria Robbins – Care Manager

Kathy Rohr – Multimedia Transcription Service

Marie Sawyer – AVL Peer Support Group Coordinator

Shoshana Stubin – Care Management Supervisor

Stephanie Thomas – Office Assistant

Maria Valentin – Rehabilitation Technology

HUDSON COUNTY SATELLITE OFFICE

Marily Gonzalez – Executive Director.

Natalie Alave – Case Manager.

Angela Arboleda – Case Management Supervisor.

Celia Chavez – Case Manager.

Van Dautruche – Support Coordination Supervisor.

Jennyfer Paniagua – Youth Services Case Manager.

Alejandro Paredes – Case Manager.

Jennifer Preciado – Case Manager.

Maria Smith – Independent Living Services Assistant.

hip CONSULTANTS

Gillian Addison – Multimedia Transcription Service

Barbara Conklin – Graphic Design and Production*

Ronald A Dahl, Jr. – Graphic Design and Production

Adam Krass – Assistive Technology

Laurie Keller – Clinical Supervisor

Frank Lampert-Hopkins – Multimedia Transcription Service

James Fee Langendoen – Technology Consultant

Francesca Lewis – Multimedia Transcription Service

Thelma Smith – Multimedia Transcription Service

Thien Vu – Adjustment to Vision Loss

 

*Deceased

LIFE MEMBERS

Paul Aronsohn

Annie Been

Darrell Bethea

Trish Carney

Kay Chase

Lillian Ciufo

Barbara B. Comerford, Esq.

Marie & Mike Cook

Jim & Jean Csaposs

Carol Dass

Barbara Dublin

J. Robert Duffy

Patricia & Dave Ebel

Lottie Esteban

Betty Fetzer

Brian Fitzgibbons

Richard M. Hodgman

Joan F. Klug

John Koch

Chili Li

Gloria Lieberstein

Roy Lippin

Ann Melone

Dr. Frances Meyer

Anna P. Navatta

Marianne Pigoncelli

Beverly & Dick Ryan

Michael Smith

Jeffrey St. Germain

John Stanik

Carol Viceconte

Anne Burton Walsh

Philip & Linda Webster Cennerazzo

Janice Willett

Richard S. Wolfman

Anthony & Mary Yorio

 

BENEFACTORS

Elaine Appelof & Jerry Saunders

Bergenfield Lions Club

Estate of Heather Broad

Michael & Marie Cook

Lottie Esteban & Family

Ms. Genevieve Farrell & Mr. Robbie Fisk

First Presbyterian Church of Hackensack

Fund for the New Jersey Blind

Andrew & Linda Goff

Hackensack Lions Club

Kaplen Foundation

Eve & Mort Levinson

Anna P. Navatta

River Edge Lions Club

Kathy Rohr

John Stanik

St. Peter the Apostle Church, River Edge

FUNDING SOURCES

Bergen County Department of Human Services

Bergen County Division of Senior Services

Coronovirus Aid, Relief and Economic Security (CARES) Act of 2020

Hudson County Department of Health and Human Services

New Jersey Department of Human Services Traumatic Brain Injury Fund

New Jersey Division of Developmental Disabilities

New Jersey Transit ACCESS LINK Project

U.S. Department of Health and Human Services – Administration for Community Living

In addition to the funding sources noted above, hip also has contracts with many school districts across the country for the production of braille textbooks.

2020-2021 INCOME

Government Contracts $ 883,217
Membership $ 4,130
Contributions $ 9,038
Foundations $ 3,500
Program Fees $ 123
MTS Program Fees $ 143,565
Fundraising $ 10,111
Special Agency Projects $ 370,875
Miscellaneous Income $ 1,000
Client Assistance $ 200,186
Total Income $1,625,745

2020-2021 EXPENSES

Personnel $ 990,268
Consultants $ 44,292
Supplies $ 25,123
Program Costs $ 20,361
Transportation $ 7,654
Occupancy $ 175,732
Training $ 853
Miscellaneous Expenses $ 7,633
Client Assistance $ 186,376
Total Expenses $ 1,458,292

hip also has a Diversified Portfolio of Invested Assets

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COVID-19 Vaccines & Booster Shots

COVID-19 Vaccines & Booster Shots


COVID-19
Vaccines & Booster Shots

It is incredibly important for everyone to stay safe and healthy. We are encouraging everyone who has not received their COVID-19 vaccine to call hip offices with questions and/or concerns.

We are here to assist in any way – we can schedule appointments and/or transportation so you don’t have to.

Those who are fully vaccinated with Pfizer, Johnson & Johnson or Moderna, would like to receive their COVID-19 booster shot and need assistance and/or more information, please do not hesitate to contact our hip offices.

The COVID-19 booster shots are recommended for individuals who are 65 and older, individuals who are 18-64 years old who are at high risk of COVID-19 due to an underlying medical condition or have jobs/living situations that put them at a high risk.

The COVID-19 booster shot is only for individuals who received the Pfizer, Johnson & Johnson or Moderna vaccine.

 

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Letter October 2021

Letter October 2021

From the Desk of the President:

Usually, I write these pieces from my desk at the hip Hackensack offices but today I’m seated at the Rodda Center in Teaneck having just received my Pfizer booster shot. This was a slightly different experience than when I got the original vaccination. I was able to get an appointment easily, there were no lines and there were only about 15 people sitting with me in the recovery area. While I’m guessing that this is a tribute to the efficient scheduling of the Holy Name medical center staff, I am hoping that people aren’t reluctant to get this third shot. The scientific data supports this third dose because it will strengthen the vaccine’s power to protect us from the worst of COVID-19.

As part of the HHS Administration of Community Living (ACL) and the Center for Disease Control (CDC)’s partnership, hip staff in both offices are available to offer assistance with making appointments and can even arrange for transportation to a site. So, if you’re still undecided about getting the initial vaccines or aren’t sure where to go for the booster please call either office or contact us on this website and we’ll do our best to assist you.

Take care,

Brian

 

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Federal Rental Assistance Programs for Renters and Landlords

Federal Rental Assistance Programs for Renters and Landlords

Rental Assistance Call to Action
July 28, 2021

New Resources Available for Renters and Landlords

Renters and landlords who don’t know where to turn can use a new website from the Consumer Financial Protection Bureau. This website makes it easy to find rental assistance provider in your area.

Spread the word that people can go to find help paying rent.

If you’re a renter having trouble paying your rent, utilities, or other housing costs – or if you’re a landlord trying to stay afloat with tenants in this situation – help may be available. State and local programs are distributing billions of dollars in rental assistance to help renters stay housed during the pandemic.

Help renters and landlords recover from the financial distress of the pandemic

The federal government is conducting an all-out push to make sure tenants and landlords take advantage of the historic funding for emergency rental assistance to help cover rent, utilities, and other housing costs and keep people in their homes.

Thanks to the American Rescue Plan, billions of dollars in federal rental assistance is reaching renters behind on housing costs, as well as landlords who have struggled during the pandemic. These programs are run locally, and right now emergency rental assistance is available across the country.

We are putting out a call to action to government agencies, companies, advocates, nonprofits, the faith community, and more to make sure that renters and landlords are able to take advantage of the relief available to them.

On July 28th, the Consumer Financial Protection Bureau (CFPB) debuts a new look up tool that allows renters and landlords to find information on rental assistance in their area. Help us spread the message: Rental assistance is available. We can prevent evictions—benefiting renters and landlords.

While we are encouraging people to help get the word out on July 28th to connect people to CFPB’s new tool, these resources will continue to be valuable to renters and landlords beyond the 28th, and we welcome any and all continued outreach efforts.

CFPB has developed a new look up tool that allows renters to find information on rental assistance in their area. The Rental Assistance Finder was designed by the Consumer Financial Protection Bureau to help renters and landlords find their local program and apply for assistance.

For more general information about the Emergency Rental Assistance program, visit the unified federal housing assistance portal hosted by the Consumer Financial Protection Bureau.

For Renters

  • Worried about missed rent payments or eviction? Federal assistance is available to help cover your rent, utilities, or other housing-related costs.

  • Worried about making the rent? Get help with 12 months or more of rent and utilities. 

  • Are you behind on your rent? Federal assistance for rent and utility debt is available.

  • Ask your local program about the total amount of help available – depending on the program’s funding, it could be up to 12 months or more. 

 

For Landlords

  • Squeezed between missed rental income and bills you owe because of the pandemic? Help is available. Government rental assistance programs can help you and your tenants cover missed payments.

  • When the rent comes in short, you’ve still got bills to pay. Apply for direct payments of federal rental assistance, based on your tenants’ eligibility. 

  • Landlords are feeling squeezed by the loss of rental income. State and local programs are delivering billions of dollars in federal financial assistance to landlords based on tenant eligibility. 

  • State and local programs are making billions of dollars in direct payments of federal rental assistance to landlords. Eligibility is based on your tenant’s household finances. As a landlord, you may need to apply. 

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    Register Ready

    Register Ready

    Register Ready – For individuals who may need assistance in a disaster

    The first step in emergency preparedness for individuals who may need assistance in a disaster.

    WHAT CAN I DO TO GET READY?

    •  Assemble a Go Bag with your ID, important papers, medication in labeled containers, and important contact information (cell phones may not work in a disaster). Keep your go bag updated.
    •  Make a Household Plan by going to www.ready.gov for checklists and preparedness guides. Your plan should identify evacuation routes and places to stay.
    • Make Plans for Your Pets before an emergency and ask your local emergency manager about pet sheltering. A service animal with a current rabies vaccination will be permitted in shelters. For more tips, visit:
      https://animalemergency.nj.gov
    •  Register with the Public Alert Systems in your community (e.g. Reverse 911, Swift911, NJ 2-1-1, Nixle) through your county or local Emergency Management Office. Text “ReadyNJ” to 898-211 to get text alerts on how to prepare for emergencies and stay informed during the next disaster.
    • Inform your electric utility provider If you have medical equipment that requires power.
    • Visit ready.nj.gov today to better prepare for local disasters.info@fairhousingnj.org
      Text "ReadyNJ" to 898-211

      Text “ReadyNJ”
      to 898-211

      Stay tuned to local news, radio or television stations for timely disaster information.

      Register Ready is:

      • Free,
      • Voluntary,
      • Secure and confidential,
      • Protective of your privacy,
      • Used by emergency managers to plan for DAFN concerns.

      Register today—
      be ready for tomorrow!

      Update your information at least annually.

      In a life threatening situation, don’t wait for help — call 9-1-1.

      WHAT IS REGISTER READY?

      Register Ready is a free, secure, voluntary database designed
      to help emergency managers and first responderrs plan for and support people with disabilities and access and functional needs (DAFN) who may need assistance in the event of a disaster.

      You (or someone on your behalf) are encouraged to register if you have a physical, developmental, cognitive or behavioral impairment, language barrier, or transportation challenge that may make it difficult for you to safely shelter in place or evacuate in a disaster.

      WHO SHOULD REGISTER?

      Permanent and seasonal NJ residents with DAFN who may need help evacuating, sheltering in place or at a public shelter, or requiring emergency assistance should register. Individuals with a temporary disability, such as high-risk pregnancy or other serious medical condition, should register.

      HOW CAN I REGISTER?

      • Go to: www.registerready.nj.gov
      • Telephone 2-1-1 (within NJ), or 877-652-1148 toll free (TTY/TDD and translation services available)
      • Contact your County Office of Emergency Management
      • Contact your local Center for Independent Living.
      Contact your local Center for Independent Living
      Contact your County Office of Emergency Management

      WHO SEES MY INFORMATION?

      Register Ready complies with all laws to protect your privacy and personal data. The emergency management community, which includes public health officials and first responders, has access to Register Ready for planning and coordination.

      HOW IS MY DATA USED?

      Communities use Register Ready in a variety of ways. Emergency managers and trusted personnel may use the information to plan, send public messaging, assist with evacuation, and support sheltering and post-disaster recovery. After registering, contact your local Office of Emergency Management to learn how staff utilizes Register Ready and what you can do to enhance your own preparedness.

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