hipnews Spring 2011 Edition
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OPPORTUNITIES PLUS: hip's Newest Program Under Wa
Join Us to Celebrate the Kentucky Derby
From the Advocate's Desk by Nancy Hodgens
New Assistive Equipment Available
Picnic, Picnic!
Celebrating Kathy Wood’s 20 Years with hip
Coming Soon –
Alanna Staton Bergen IL Transition Coordinator
Bergen hip's YES! Full Speed Ahead
Hudson YES! Program Prepares for "Dare to Dream"
Lynette Washington Coordinator of Opportunities
MAP Improves Life for Stephen Cevallo
We Mourn . . .
Hudson hip Happenings. . .
Get Ready for Hudson hip's Annual Summer Soirée
LEAD Student Says Thanks
Learning A New Way of Life
Do You Want to Honor a Friend or Loved One?
Membership Continues to Grow!
Project Downtown Access
"Mom to Mom" Helpline
Justice Department's New ADA Rules
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- hipnews Spring 2011 Edition Text Version -

  OPPORTUNITIES PLUS: hip's Newest Program Under Wa
 Heightened Independence and Progress has launched an exciting, innovative program as a spin-off of the successful LEAD program. The new Opportunities Plus Internship Program is designed to assist young adults with vision loss prepare for employment in their adult lives through a multi-faceted initiative. The program will provide internship positions during the summer of 2011 to current and former LEAD students who demonstrate an understanding of the importance of employment in achieving a lifetime goal of financial independence. Opportunities Plus will allow students to experience the world of work as they discover how their interests and talents may be used for future employment. The new program, funded by the NJ Commission for the Blind & Visually Impaired, using American Recovery & Reinvestment Act (ARRA) revenue, will place students at appropriate job sites in corporate, government, or non-profit environments for paid internships and job shadowing experience.
Participants are high school students or recent graduates. Selection for participation in Opportunities Plus is determined by interest, demonstrated early commitment, and the availability of internship positions. For more information, contact Lynette Washington, Project Coordinator, at lwashington.ber@hipcil.org.
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  Join Us to Celebrate the Kentucky Derby
 Join Us to Celebrate the
Kentucky Derby at hip’s
May 7th Dinner Dance
Planning committee members for hip’s
always exciting annual spring dinner dance have
been working with enthusiasm to make this our
best Night of Entertainment ever. Lottie Esteban,
acting Development Committee chair, reports
that reservations are coming in rapidly for our
celebration of the Kentucky Derby – this year’s
theme. The legendary “Run for the Roses” occurs
on the same day as our gala, and we want to make
the most of this festive occasion. This is hip’s
major fund-raising event for the year. Popular DJ
Gary Morton will return to entertain us with lively
music to dance to, and as usual, a luscious dinner
by 5th Avenue Caterers will be served. Attractive
gifts will be handed out to lucky winners, and the
occasion will reach a dramatic climax with the
announcement of our Third Annual Nifty Fifty
winners. Call Bergen hip right away to make
sure you don’t miss a great party. Be there!!
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  From the Advocate's Desk by Nancy Hodgens
 Fighting Poverty –
Is This a Battle
New Jersey Can Win?

People with disabilities are more likely to be living in poverty than the non-disabled population. The economic crisis has caused a dramatic growth in the number of New Jersey residents (with and without disabilities) living in poverty ($10,400 or less for a single person), or
on the brink of poverty ($20,800 or less for a single person). Now, even more New Jersey residents cannot afford to pay their rent or buy enough
food to feed themselves and their children. According to the most
recent report from Legal Services of New Jersey, 355,000 people in New Jersey (over 11% of all households in the state) are “torn at times with the anxiety of not knowing where their next meal might come from or whether they could feed their kids adequately.”

Legal Services of New Jersey releases an extensive annual report that
evaluates New Jersey’s progress in combating poverty. The latest report,
with 2009 poverty statistics for New Jersey, is extremely disturbing. Although our state is the second wealthiest in the nation, poverty is rampant and growing markedly worse by every measure. Almost two million New Jersey residents were living in poverty or were teetering on the brink in 2009. This represents almost one quarter of the total New Jersey population and includes more than half a million children. National cost-of-living averages were used to determine the poverty levels
in this study. New Jersey resdents know that the “real” cost of living here is considerably higher than in other states. This means that the situation is even worse than stated in the report.

So, how well is New Jersey doing in dealing with this serious and growing
problem? One of the first things that captures our attention in this report is that the need for benefits is growing. Yet we keep hearing about how our state (citing budgetary reasons) is imposing funding cuts for a number of the programs that so many citizens depend on for their basic
needs. Changes in the levels of qualifying income are also being made for
some programs so that fewer people will qualify. As the need is growing larger, the opportunities and benefits are diminishing. This does not bode well for our state’s future.

The report also evaluated how well the state’s assistance programs might be doing in meeting the needs of those who are living in poverty. What they found was a very cumbersome system laden with rules, long questionnaires, voluminous paperwork, and many office locations that
differ from program to program. Applying for benefits was a long and frustrating process with numerous applications, repeated visits, and a wait for approval that can take months. Now, with proposed cuts in staffing of state workers and increasing case loads, application approval
times are likely to take even longer. For example, in the case of the food
stamps program (SNAP), considerable paperwork and repeated visits are
sometimes necessary, and it has taken up to three months in some cases before approval and assistance were received. Because the process is so
cumbersome and the benefit offered can be small, it is no surprise that this program is underutilized. Many New Jersey residents eligible for SNAP
are still hesitant to apply, and because of this, our state ranks 45th in the nation in SNAP usage. The housing situation is another example of a significant unmet need. Only one in four households that qualify for
housing assistance actually receives it. This leaves many of our fellow
residents with the combined burdens of an inadequate amount of food for
their families and few or no resources left for other basic needs because of rising housing costs.

Our economy is still in flux. Unemployment remains at record high levels. New Jersey’s budget woes are not resolved. So what is the solution? It is
now time, the report suggests, to streamline our state’s assistance programs so that a single state agency can oversee the application
process for all the major basic assistance programs available in New Jersey. This would make it possible to visit only one state agency and complete only one application that could be used to apply for benefits
offered by numerous state-managed programs. This single agency would
also be able to inform applicants of all the benefit programs they qualify for. It makes good
sense. This streamlined process would also diminish the number of staff needed and would thereby decrease hourly costs for dealing with the numerous application intakes and reviews for all the different offices required under the present system.

No state can truly address poverty unless it provides fully utilized support programs with adequate funding. We also must identify those living in poverty who have the ability to work or are already working, but still remain poor. The existing minimum wage needs to be raised to a
level that will provide a fully employed person with life’s basic needs. Most people living in poverty seek to help themselves. Programs
need to be constructed to recognize and address people’s strong desire to escape poverty, so that the number of “working poor” will diminish rather than continue to grow here in New Jersey.
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 Attention Medicaid Recipients:
Please be advised that there will be some important changes to Medicaid within the next few months. You should expect some information in the mail from Medicaid
detailing those changes. At the time of this writing, there
is no further information available. Watch your mail, and contact hip with any questions once you receive the
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  New Assistive Equipment Available
 Residents of Bergen and Hudson Counties with vision loss can now use state-of-the-art equipment at the hip offices in both Hackensack and Jersey City. The equipment
includes computers with technology for speech and large print, as well as scanners with software that reads
documents aloud, enabling people with vision loss to
access mail, bank statements, and other printed matter.
A closed circuit TV system magnifies up to 60X, allowing most partially sighted persons to view photographs, write
checks, read newspapers and other printed materials which otherwise would be inaccessible to them. The
equipment was provided to hip by the NJ Commission for the Blind and Visually Impaired and funded by the American Recovery & Reinvestment Act. Those interested are encouraged to call their local hip office to schedule times for demonstrations and use of the new equipment.
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  Picnic, Picnic!
 YES, it’s that time again –
time to plan attending the annual Bergen hip picnic,
Tuesday, June 21, at the Englewood Boat Basin, 6 to 8:30 pm. Welcome the new summer season with delicious food and great music in a magical twilight setting. Call Bergen hip for information about how members, families, and friends can sign up. Rain date, Tuesday, June 28.
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  Celebrating Kathy Wood’s 20 Years with hip
 Kathy Wood, Director of the Hudson Branch, is celebrating her 20th year with hip. She began her career at the agency as a young woman whose position included not
only the supervision of the Hudson office but also the
provision of hands-on independent living services to the
community. The Hudson office has grown with her, from donated office space in 1991 to a fully functional office
and staff of six. She has always made an invaluable contribution to the life and growth of hip.

Throughout the years, Kathy has participated in countless community activities to ensure the equality and
integration into society at large of all people with
disabilities. Her knowledge of community resources, her strong advocacy skills, and her commitment to
independent living have enhanced the lives of many
individuals. As a competent woman with a disability, and a role model to all, Kathy has made lasting impressions on our agency, community, and state.

On Kathy’s down time, she enjoys literature, traveling the world, and international cuisines. But her greatest joy
comes from her spiritually guided meditation and from
time spent with all her loved ones.
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  Coming Soon –
 Everything You Wanted to Know About SSD and SSI!
Barbara Comerford Esq., legal expert on Social Security
Disability (SSD) and Supplemental Security Income (SSI),
and Anna Navatta Esq., longtime hip Board member and Assistant Executive Director, Northeast New Jersey Legal
Services, Hackensack, will be guest speakers at Bergen
hip’s consumer meeting on Wednesday, April 27th, from
7-9 p.m., at the Ciarco Learning Center, 355 Main Street,

Barbara Comerford’s law practice, based in Midland Park,
is exclusively devoted to disability law. Anna Navatta has a long history of advocacy for people with disabilities,
advising clients on their rights and responsibilities as they
work through the complicated processes often involved in
obtaining necessary services and benefits to which they
are legally entitled.

The event, of particular interest to many people with
disabilities, is open to the public without charge. Parking
is available at the rear of the Ciarco Learning Center.
For further information and reservations, call Nancy Hodgins at Bergen hip, Ext. 16 or Paula Walsh, Ext. 19.
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  Alanna Staton Bergen IL Transition Coordinator
 Alanna Staton, who joined the hip staff in January as Bergen hip’s Independent Living Transition Coordinator, spent the last eight years teaching all over the world. During her two years in Ethiopia, she specialized in teaching students with disabilities. In the United Arab Emirates, she was part of a movement to modernize the country’s education system. In the UAE, she taught English through immersion training.

A graduate of the University of North Carolina, her home
state, Alanna earned an MA in Special Education at Appalachian State University. She met her husband, Rob, during her freshman year in college, while they were both attending a theatre class. Rob recently started a new position as the Lord Chancellor and Show Manager at Medieval Times in Lyndhurst. With their young son, Logan, Alanna says they have started “a new adventure” in New
Jersey. Besides traveling and working with young people,
Alanna enjoys reading, writing, and playing the piano.
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  Bergen hip's YES! Full Speed Ahead
 Bergen hip's
Transition Program:
Full Speed Ahead

by Alanna Staton
IL Transition Coordinator

After a short hiatus, the Youth Envisioning Success (YES!) program at Bergen hip is back in full swing. As the new Independent Living Transition Coordinator, I have used my background in Special Education to reach out to over 150 students in 13 high schools across the county since
January. While self-advocacy is the focus of the YES! program, our workshops also give students the confidence
they need to network, interview, ask for accommodations, and to research their rights and responsibilities.

While the transition into adulthood is an exciting time in every young person's life, that excitement is often
accompanied by a sense of fear. Recently, I was telling a group of high school seniors about my adventures living overseas. One student asked me how I became such an independent person. While having a sense of
independence can certainly be an innate personality trait, it is also a skill that can be learned. One of the best ways
to achieve this is to become educated about the
unknown. We often fear what we don't know. The reason that transition can be so scary to teenagers is because
they often don't know what to expect. The YES! program
gives explicit instruction to students to set them up for success by educating them about what they can expect after graduation. The hope is that students will develop confidence to advocate for the future they want. The road to independence is strewn with bumps, but with the tools we make available through our workshops, students can arrive at their destination full of self-assurance in their abilities as independent adults. For more information
about the YES! program, call Alanna Staton at Bergen hip, ext. 23, or email me at astaton.ber@hipcil.org.
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  Hudson YES! Program Prepares for "Dare to Dream"
 Hudson YES!
Program Prepares for "Dare to Dream"

by Marian Padilla
IL Transition Coordinator

Although there is still a chill in the air, the calendar says spring is here - a busy time for high school juniors,
anxiously awaiting their rite of passage into senior year.
At the same time, seniors are preparing for all the events that will soon take place before graduation: the senior dance, the yearbook signing party, and senior prom.

Spring is also the time for the annual Dare to Dream
Regional Leadership Conferences, sponsored by the NJ
Department of Education, Office of Special Education Programs. The statewide conferences highlight the
importance of student self-advocacy and leadership. hip's
Transition Coordinator is a member of the planning
committee for the conference set for May 11th at
Concordia Learning Center in Jersey City. Students from
Bergen and Essex Counties will participate in a variety of workshops on topics including career choices, enhancing self-advocacy skills, and healthy lifestyle options.
Motivational speaker Sarah Vasquez will make a
presentation, and plenty of time is reserved for interaction with peers. Dare to Dream is a wonderful opportunity for
high school students at all grade levels to demonstrate their leadership skills during this important time of transition. For more information regarding Dare to Dream
or services for Hudson County students offered at hip, contact Marian Padilla at padilla.hud@hipcil.org.
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  Lynette Washington Coordinator of Opportunities
 Lynette WashingtonProject Coordinatorof Opportunities
Lynette Washington joined hip in February as the Project Coordinator for Opportunities Plus, a new program which
will link a group of LEAD participants with summer
internships this coming July and August. Lynette brings long experience in the customer service industry, in job
development, and marketing. She has a strong interest in
entrepreneurship, business development, and mentoring.
Since Lynette will be working as an independent
contractor, she will not be in the office on a daily basis.
A graduate of Morristown College, Lynette has taught subjects in the healthcare field. As a volunteer, she is
strongly committed to her work with women who have
been victims of domestic violence. She and her husband
Kevin raised five sons and now enjoy "wonderful moments" with their grandson, Andre. A resident of Burlington County, Lynette enjoys traveling, and when at home, developing gourmet recipes. She is a member of Living Faith Christian Center in Pennsauken, New Jersey.
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  MAP Improves Life for Stephen Cevallo
 When their rented accessible home in Little Ferry was
sold, Stephen Cevallo, 18, and his mother were fortunate to be able to move into the home of a family member
in Saddle Brook. Unfortunately, their new home was not completely accessible to Stephen, who uses a wheelchair because of a spinal cord injury from an auto accident in 2006. Stephen's mother reached out to hip for financial assistance to meet the prohibitive cost of building a
ramp and modifying the bathroom for his use. hip's
Modification Access Project funded the construction project, and the Bergen County Sheriff's Department
Inmate Labor Program provided the manpower to build the ramp.
Stephen is studying Graphic Design at Bergen Tech in Paramus. After graduation in 2012, this dynamic young
man hopes to attend college, but he is undecided on a major course of study. Stephen enjoys time with friends, going to the malls, and playing basketball; but most important of all, he loves music, which he says is a vital part of his life. Stephen is currently looking for part-time employment.
Stephen and his family are thankful to hip and the MAP program for making their new home accessible for him.
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  We Mourn . . .

Francine Plescia, a long time hip member and former Board of Trustees member, who died on March 29th following a lengthy illness. A Fair Lawn resident, Francine worked for the Division of Vocational Rehabilitation Services prior
to her retirement.
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  Hudson hip Happenings. . .
 Hudson hip Happenings
East Meets West in Independent Living

Hudson hip had the unique honor of hosting a delegation of officials from the Disabled Persons' Federation of Hubei, China, on Wednesday, March 23rd. The purpose of the visit was to provide information about human rights, educational opportunities, and social services for people with disabilities in the United States.

The six-member delegation and their interpreter spent 90 minutes meeting with Kathy Wood and the Hudson staff. They arrived well prepared with a notebook full of
questions. It was indeed a pleasure to describe the
development of the Independent Living movement, the services available through the NJ network of Centers for Independent Living, and the opportunities available to people with disabilities in this country. At the close of the visit, the Hudson staff was presented with a lovely
hand-embroidered scroll depicting the dragon and the phoenix, symbols of Hubei Province.
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  Get Ready for Hudson hip's Annual Summer Soirée
 It's time again for Hudson hip to welcome summer with our annual fun-filled summer soiree. Join us at the Francis Burke Recreation Center in Lincoln Park in Jersey City on
Wednesday, June 22nd from 5:30 to 8:30 p.m. We are planning an evening filled with music, dancing, great food and lots of camaraderie. Watch your mail for details.
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  LEAD Student Says Thanks
 From a letter to Maria Valentin, hip's LEAD Administrator:

All I kept repeating to my mother and my peers
was, "What an amazing experience!" I can't thank you and your co-workers at hip enough for the opportunity you granted me to visit Washington, D.C. I learned so much
once again. When I set foot on Capitol Hill, I felt I had some sort of power. It felt good that I could voice my opinion to change the lives of blind individuals such as myself. I heard great and motivating speeches in the "Great Gathering In" meeting. This trip was a
wonderful experience, and I will try my best to attend every year.
This is my last year in LEAD, and I can't tell you how much I appreciate LEAD and all it has to offer. It's because of your hard work, belief in blind people, kindness, and dedication that I have had the opportunity to go on trips and to take part in activities that have taught me so
much. I will use the skills I have learned in the future, in my travels, my job searches, schooling, and in life in general.

- Daniel Romero Paterson, New Jersey
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  Learning A New Way of Life
 by Susan Vanino, AVL Program Coordinator

As most people might imagine, a diagnosis of irreversible vision loss can be emotionally devastating, especially at first. Current federal data suggest an estimated 80 million Americans have a potentially blinding eye disease. If you or someone you love is facing this challenge, you may feel
isolated and helpless, but help is available.

The Adjustment to Vision Loss (AVL) peer support groups are making small miracles happen every day. These groups
assist people to transform their tears and fears into
courage and coping skills. Some of these "miracles" are dramatic, while others are so subtle they are almost overlooked.
The challenges experienced by members differ widely. Following are the stories of two AVL group members. Their names have been changed to protect their privacy.

ohn is a 30-year-old new father. He began losing his vision shortly before the birth of his child, and was severely
depressed. Since he earned his living as a bus driver, this made matters even worse. He was devastated not to be able to see his baby daughter clearly, and worried about taking care of her.
Through AVL, John was able to find solutions to his problems and connect with others who understand what he is going through. He also learned about resources to assist him with education, rehabilitation, and vocational training. Finding resources and the support of others can make a huge difference in the life of someone who is trying to move forward.
Bonnie is an 83-year-old grandmother. Before losing her vision, she enjoyed walking to the grocery store to pick up a few things each day. She would visit with friends along the way and loved being out in the fresh air.

By attending AVL peer support groups, Bonnie was able to learn about traveling safely with a white cane. She also made new friends to walk with. The reassurance people feel when they know they are not alone is transforming.
AVL peer support groups are located in 14 counties in northern and central New Jersey. If you or someone you
know is interested in joining one of these groups, please call Susan Vanino, program coordinator, at Bergen hip, ext. 26.
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  Do You Want to Honor a Friend or Loved One?
 A gift to hip offers a unique way to honor a special person. Your tax-exempt donation will enable us to continue our mission of empowering people with
disabilities to achieve independent living through outreach, education, and advocacy. All honor gifts and memorial
gifts will be acknowledged appropriately with cards from hip.
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  Membership Continues to Grow!
 We welcome the following new and renewing members of hip for 2011. Thanks, everyone, for your support of our Centers for Independent Living.

Kathleen Bikoff
Sue Breckwoldt, Ph.D.
Mary Ruth Burke
Mr. & Mrs. Alfred Carney
Armine Chilian
Elizabeth Cohen Hittner
Eleanor Cook
Webb T. Comfort
Joseph P. Connors, Sr.
Joseph De Guilmo
Sally Doty
Beldeen Fortunato
Melissa Gates
Adam Harries & Family
Dana Hemmings
Ernest P. Hessler
Sue & Charles Johnsen
Gerri Kearns
Michelle Keller
Adam Krass
Derek Nantz
Erich & Pilar Odenheim
Ador M. Peralta
Tara Reischal
Mr. & Mrs. Joseph Ruffalo
Maria Smith
Paul, Jean & Jeffrey St. Germain
Karin Segelbacher
Joseph Valenti
Jane Valenti
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  Project Downtown Access
 Can You Give hip a Bit of Your Time For a VeryImportant Project?
hip is continually working to raise the awareness of business owners about their responsibility to make their properties accessible to people with disabilities. Not
only is it smart business, it is their legal obligation required by Title III of the Americans with Disabilities Act.

In May, hip will embark on "Project Downtown Access'' to
work with businesses in downtown Hackensack. We will need the help of as many knowledgeable hip consumers as possible. We are seeking a large number of volunteers so that each person's commitment can be minimal, and no
volunteer will have to visit more than just a few stores.
Volunteers may work in pairs if enough people respond, or alone if preferred.

Accessible businesses and those that are made accessible will receive a special sticker from hip to be displayed on a front window or door so that customers will know that this is a business that has worked to welcome all customers. Shoppers with disabilities will be encouraged to patronize
the businesses that have been made accessible.

As a "Project Downtown Access" volunteer, you will need
to attend one short training meeting in early May to learn
what to look for when you visit a business and how to
complete a simple survey form. Covering the Hackensack downtown area may seem like a daunting task, but with
the help of many of our knowledgeable and committed consumers, this can be a very manageable undertaking.

We hope that you will be interested in helping us with this important project. You can give as little or as much of your time as you wish. This is the kind of work that really makes a difference for all of us and keeps us integrated in community life. Call Nancy Hodgins at Bergen hip, Ext. 16,
to let us know that you wish to help.
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  "Mom to Mom" Helpline
 A NewService Now in Pilot Stage

A "Mom to Mom" help-line has been launched by UMDNJ
(University of Medicine and Dentistry of NJ) to help
mothers (and other parental figures) to deal with
situations arising from autism and other behavioral health
issues presented by their special needs children. It offers to care-giving mothers peer counseling, clinical
assessments, resources and referrals they might need to
locate services. It also provides a connection to another mother of a child with special needs to talk with when peer counseling is appropriate. The "Mom to Mom"
help-line is available 24 hours, 7 days a week. Call
877-914-MOM2 or 877-914-6662.
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  Justice Department's New ADA Rules
 WASHINGTON - Revised regulations implementing the Americans with Disabilities Act (ADA) took effect
March 15th, the Department of Justice announced. The revised rules are the department's first major revision of its guidance on accessibility in 20 years.

The regulations apply to the activities of more than
80,000 units of state and local government and more than seven million places of public accommodation,
including stores, restaurants, shopping malls, libraries,
museums, sporting arenas, movie theaters, doctors' and dentists' offices, hotels, jails and prisons, polling places,
and emergency preparedness shelters. The rules were
signed by Attorney General Eric Holder on July 23, 2010, and the official text was published in the Federal Register on September 15, 2010.

The department is also releasing a new document, "ADA Update: A Primer for Small Business," to help small
businesses understand the new and updated accessibility requirements. In addition, the department is announcing the release of a new publication explaining when the
various provisions of its amended regulations will take
effect. Both documents are available on the department's ADA website, www.ada.gov.

"The new rules usher in a new day for the more than 50 million individuals with disabilities in this country," said
Thomas E. Perez, Assistant Attorney General for Civil Rights. "The rules will expand accessibility in a number of areas and, for the first time, provide detailed guidance on how to make recreation facilities, including parks and swimming pools, accessible."

The new ADA rules adopt the 2010 ADA Standards for Accessible Design, which have been retooled to be more
user-friendly for building code officials, builders, and architects, and have been harmonized with state and local accessibility codes. Entities covered by the ADA
have until March 15, 2012 to comply with the 2010
Standards. In addition to adopting the new ADA 2010 Standards, the amended regulations contain many new
or expanded provisions on general nondiscrimination
policies, including the use of service animals, the use of wheelchairs and other power-driven mobility devices, selling tickets for wheelchair-accessible seating at sports and performance venues, reserving and guaranteeing accessible rooms at hotels, providing interpreter services
through video conferencing, and the effect of the new
regulations on existing facilities. The compliance date for the all the new nondiscrimination provisions, except for those on hotel reservations,
is March 15, 2011. Compliance with the hotel reservation
provisions is not required until March 15, 2012.

"ADA Update" and "ADA 2010 Revised Requirements: Effective Date/Compliance Date" are the first of several planned publications aimed at helping businesses, not-for-profit organizations, and state and local governments understand their obligations under the amended Title II
and Title III regulations. Individual print copies of the Effective Date/Compliance Date publication can be ordered from the ADA Information Line (800-514-0301
voice or 800-514-0383 TTY). For more information about
the ADA, call the Justice Department's toll-free ADA Information Line at 800-514-0301 or 800-514-0383
(TTY), or access the department's ADA website at www.ada.gov.
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